Many healthcare businesses offer patient advocacy services - from hospitals to home health agencies, even insurance companies. But, how do you know if the service they provide is really what you need or want? Do they really represent you or the business interests of their own company? Who sets the goals and determines when outcomes have been met? What if you desire to step away from their network and seek another opinion or provider? These are all important questions many healthcare consumers ar ...

Last summer, my 8 year old black Labrador jumped off the back deck chasing after a rabbit - her favorite pastime. Shortly thereafter, she was walking on 3 legs and unable to ascend the steps. Needless to say, I was dismayed and concerned. After getting her safely into the house, I immediately began the diagnosis process online. It didn't take many clicks before I determined she likely tore her ACL. Little did I know, a dog can suffer a torn ligament in the knee much like humans. I called the vet ...