Private, independent patient advocacy is a relatively new concept, especially in the Midwest. Although many healthcare systems offer patient advocacy services, a private, independent advocate offers something the hospital system cannot – complete allegiance to the patient. Independent patient advocates take initiative and directives from their clients, not the system or providers. We seek answers and solutions based on our client’s needs and desires while keeping providers and caregivers inf ...

Many healthcare businesses offer patient advocacy services - from hospitals to home health agencies, even insurance companies. But, how do you know if the service they provide is really what you need or want? Do they really represent you or the business interests of their own company? Who sets the goals and determines when outcomes have been met? What if you desire to step away from their network and seek another opinion or provider? These are all important questions many healthcare consumers ar ...

I know from personal experience that making decisions about my own medical treatment can be a daunting task, especially when there are choices. Just because I am a healthcare professional with decades of experience doesn't mean I have all of the answers. However, I do know how and where to get the answers I need. I'm not intimidated by anyone's credentials when asking questions or seeking additional information. I want to know all of the implications for accepting or refusing the recommended tre ...

Last summer, my 8 year old black Labrador jumped off the back deck chasing after a rabbit - her favorite pastime. Shortly thereafter, she was walking on 3 legs and unable to ascend the steps. Needless to say, I was dismayed and concerned. After getting her safely into the house, I immediately began the diagnosis process online. It didn't take many clicks before I determined she likely tore her ACL. Little did I know, a dog can suffer a torn ligament in the knee much like humans. I called the vet ...